Sling Library Terms and Conditions
What is the Kendal and Lake District Sling Library?
There are lots of different brands and styles of slings and carriers available to buy, all with different advantages and features. What suits one person and their baby, might not be ideal for another. With a sling library, you can rent slings and carriers at a low cost to try them out. You pay a refundable deposit, a hire fee, sign some terms and conditions, and you're ready to carry your baby!
You must fill in a hire form for each carrier you hire. You must provide your full name, address and contact details. The form will include hire charges, deposit values, return method and return date. Please contact Koala Slings to request a copy of the hire form -
You will sign to say that you are happy with these Terms and Conditions, and that you agree to abide by them. You will also sign that you have checked the carrier that you have hired, and that there are no defects or damages.
You will receive a written copy of the Terms and Conditions, and a copy of your hire details. We keep your personal details in accordance with the Data Protection Act 1998, and will only use them to contact you about your library loan.
Rental Cost and Rental Duration
Sling and carrier loans are subject to availability and suitability. You may borrow up to two carriers at one time. Our standard loan period is 2 weeks.
Sling hire fees - £6 for up to 2 weeks. £8 for the TwinGo Carrier.
Loan fees are non-refundable. Support via phone and email, and access to support at sling meets, is included in your sling hire cost.
We require a deposit for each rental, to be paid when you hire the sling. The deposit amounts are:
- £60 deposit for carriers and woven wraps
- £30 for ring slings
- £20 for stretchy wraps
- £130 for the TwinGo carrier
You can pay sling loan by cash, bank transfer or Paypal (gifted). You can pay your deposit as cash or Paypal (gifted).
Extending your loan
You must advise us in writing if you want to extend your loan. The cost is half of the original hire fee for an additional week, payable in cash or by PayPal (gifted).
Returning slings and carriers
Please return your carrier on its due date. Late return of slings will result in a late charge of £1 per day per sling. We will deduct this late fee from your deposit. Please contact me in writing before the end of the hire period if you are going to be late returning your loan sling. In unforseen circumstances we may reduce or waive fines for late returns, as long as the late period is less than 7 days, and we have agreed to the late return in writing before the end of the loan period (this also allows for things like postage delays). If we do not hear from you within 30 days of the sling return date, we will consider the carrier lost and keep your full deposit.
Condition of the Sling/Carrier
We check all slings and carriers before we loan them out, to ensure that they are in good condition. You may also check the condition of the carrier prior to the start of the loan. When you agree to a sling hire, you are agreeing that the sling/carrier is in good condition with no damages.
If you've received a postal sling hire from us, if there are any breaks or flaws that prevent its use, you should report these to Koala Slings in writing within 24 hours of receiving the carrier. In those cases, we will refund the hire fee in full on immediate return of the carrier. We are unable to refund the postage fees.
It is your responsibility as the borrower to check over your hire sling before every use. Check all buckles, hems and seams, ensuring there are no tears, breaks, cracks or holes. If you find any damage, please stop using the carrier immediately and contact us.
Damaged or Lost Carriers
We loan out all slings in good condition and undamaged. If a sling becomes damaged during your loan, please contact us immediately and stop using the sling - for your own safety. You will pay the full replacement cost of any lost or damaged carriers, accessories or instructions.
Safe Use of Carriers
We provide manufacturers' instructions for safe use of all carriers, usually by email as an online link. If they are not supplied, it is your responsibility as the borrower to ask for a copy of the manufacturer's instructions.
All our slings are safe when properly used. Misuse can cause injury to yourself or your child. It is your responsibility to ensure that you are using the carrier correctly, and that your baby is safe at all times. Koala Slings is not responsible for any accident that results in injury or death while the sling is in your care.
We suggest that after familiarising yourself with the relevant instructions, that you then practice using the carrier with a doll, teddy, or cushion so that you get used to the tying, fastening and adjusting methods. Always ensure that you seat your child correctly in the carrier. Check any knots regularly as children move around, and straps and wrap passes can move or become loosened.
If you feel any pain while carrying your child, change the carrying position or remove the carrier. If you are unsure about anything you read in the instructions, please ask us.
Looking after your sling
Please look after your sling carefully. Please do not smoke while wearing or holding the carrier. Please avoid using the sling in smoky environments, including your home. Please keep the sling away from pets, as the next family to use it may have a significant allergy.
Food and posset marks are normal when carrying children, but please keep the sling away from anything that may cause more permanent stains (oil, paint, pens, hair or make up products, nail varnish etc), or anything that might damage it (e.g. scissors, velcro, keys in your bag, fire). You will pay the full replacement cost for any sling that has been damaged beyond normal wear and tear. Your carrier may come with suck pads (to protect the straps from damage from children chewing on the straps) and/or a chest strap. Please do not lose the suck pads or the chest strap.
Do not wash the sling. Spot cleaning is the safest if you have any accidents. You can wash the suck pads. If do you need to clean your carrier, please contact me first. Many slings have particular advice to ensure they do not lose their shape and structure.
If you DO clean your carrier (after taking advice or referring to the instructions if you have them), please:
- Use non-biological liquid (such as Ecover, to avoid any allergies for the next user)
- NO optical brighteners (they can damage fabric)
- NO fabric conditioner (they make the fabric fibres and buckles slippy).
- NO tumble drying
- Many manufacturers recommend closing all buckles and washing carriers inside old pillowcases.
Thank you to Emily Williamson from the South London Sling Library for sharing her work on the terms and conditions.