Terms and conditions

Prices and Payment

All prices shown on the Koala Slings website include taxes. We offer free Royal Mail Tracked postage for orders over £50 that are sent to UK addresses. For other delivery options please see our delivery page.

For online orders, Koala Slings offers payment options:

  • Debit or credit card
  • PayPal
  • Koala Slings voucher (please contact us to arrange one!)

If you're ordering by phone or by email, we'll set up an online payment link for you, or you can pay by credit or debit card or with PayPal.

We hope you love your purchase! Do check our returns policy if you need to return your goods.

 Discount codes

Occasionally we run a sale and offer discount codes. We are unable to apply discount codes after you have placed your order.

Sling Hire

If you're hiring a baby carrier from Koala Slings, our terms and conditions for hire are here -