At Koala Slings we're committed to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes as outlined below, in accordance with GDPR. We use your personal information to support and develop our connection with you. We will never share your personal data to 3rd parties unless required by law, and your data is always protected. You may contact us if you have a question about privacy, or to see the personal data you have given us and request that it's modified.
Personal data means any information relating to an identified or identifiable natural person. This can include name, email address, address.
What information do we collect? And what do we do with your information?
You are free to browse our website without disclosing any personal information about yourself. When you purchase something from our shop, as part of the buying and selling process, you give us personal information like your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address. That provides us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): When you choose the "marketing " option during your ordering process, or sign up to our newsletter, we add you to our MailChimp email list. We may send you emails about our shop, top tips for baby carrying, new products, exclusive special offers, and other updates.
We will never spam you or sell your email address to third parties.
How do you get my consent?
When you provide us with personal information to purchase from us and to complete your transaction, when you verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting your information and using it for that specific purpose only.
If we ask for your personal information for another reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
How do I withdraw my consent?
If you change your mind after you opt-in to receive newsletters, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time. Just contact us at firstname.lastname@example.org or post us a letter at: Koala Slings, 20 Collin Road, Kendal LA9 5HN.
We will only disclose your personal information if we are required by law to do so, or if you violate our Terms of Service.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. Your payment details are encrypted, and we do not have access to those.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, certain providers may be located in, or have facilities that are located in, a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Personal Data collected for the following purposes and using the following services:
Personal Data: Cookies and Usage Data
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
By visiting this website with your browser settings adjusted to allow cookies, you are consenting to Koala Slings using cookies for the purposes described below in order to provide you with an efficient shopping experience.
To make full use of the Koala Slings website and to benefit from a selection of personalised features, your computer, tablet or mobile phone will need to be set up to accept cookies.
- The data we collect through these cookies is solely for the purpose of improving our website and your browsing experience – it is never used to identify you and we will never share or sell this data.
What is a cookie?
A cookie is a small text file which is downloaded and stored on your computer or mobile device by websites that you visit.
Your browser accesses the cookie file only when you visit the website that produced it. This makes your navigation easier, by automatically logging you in and remembering things like your preferences and what’s in your shopping basket.
The information stored within any given cookie can only be accessed by the website that created it. Cookies are limited to communicating only the information that you have disclosed to the site.
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
If you use the badges that allow you to share products and content with your friends via social networks like Twitter and Facebook, these companies may set a cookie on your computer memory. Find out more about these here:
If our business is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to provide you with our goods and services.
Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at email@example.com or by mail at
20 Collin Road, Kendal LA9 5HN, United Kingdom